Information for Prospective Clients

WorkLife Solutions Programs and Services

Proposal Checklist

A WorkLife Solutions proposal describes employee assistance and work-life services for employees and their benefit eligible dependents. Our proposals are customized for each client and typically include the following core services:

Unlimited access to a toll free number, 800-941-8512, which connects all callers to a licensed professional counselor, 24 hours a day, 365 days a year.

Confidential access for employees and their eligible dependents.

Supervisory referrals.

A predefined number of counseling sessions per problem situation with the option to continue longer-term treatment with the EAP provider.  An assessment and refer-out model can also be provided. Long-term treatment would be covered by medical insurance or at the employee’s expense. Financial assistance for on-going treatment may be available.

Referral as needed to specialized resources and providers. Whenever possible, these referrals will be covered under the company’s employee benefit plan.

Referrals to work-life resources such as child and elder care, financial and legal counseling or college and graduate school admissions consultation.

Comprehensive referral follow-up.

Employee orientations.

Manager training and unlimited management consultation.

Employee communications—wallet cards, brochures, newsletters, email communications to promote awareness of WorkLife Solutions’ services.

A predefined number of educational and wellness workshops on topics germane to your organization.

Critical Incident Stress Management (CISM) services.

Utilization reports that summarize demographic/utilization information and satisfaction survey results.

Additional services offered for a separate fee include:

Organizational development and consulting

Educational and wellness seminars

Sexual harassment prevention services

College and graduate school admissions consultation